Delete your Koyo account
You can delete your account at any time. Deletion is permanent and cannot be undone.
From the app
- Open Koyo and go to Settings.
- Tap Your account.
- In Danger zone, tap Delete account.
- Type your password and tap Delete my account.
Without the app
Write to us from the email address you signed up with, with the subject “Delete my account”. We may ask you to confirm the account is yours, and we will email you once it is done.
What gets deleted
Your accounts, transactions, categories, budgets, goals, assistant conversations and account logos. Nothing is kept in our database. If you want to keep your history, export your transactions to CSV from the app first.
What may remain for a while
Server logs and crash reports, for as long as each provider keeps those records, as the privacy notice explains. Privacy notice.